Is It Worth Paying For Temporary Virtual Receptionist thumbnail

Is It Worth Paying For Temporary Virtual Receptionist

Published Jul 07, 24
6 min read


Our solutions can be tailor-maked to suit high-volume, high-complexity business reception demands and we can likewise create bespoke options. Have questions? Please load in your details and we'll communicate. Place Australia's leading online assistant solution to the test! We're all set to address your phone FREE for 7 days.

A lot of business require their phone calls to be addressed just when they are unable to take the telephone call themselves. If you step out of the office for an hour or your internal assistant goes to lunch, is on leave or is hectic on an additional call and you have multiple telephone calls coming in at the one time.

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In such circumstances our receptionists will certainly then answer the phone as if we remained in your workplace. You're always in control and can loosen up understanding you will certainly never miss out on one more important call once more!.

I've dealt with OfficeHQ for years over several different organizations. After having difficulties formerly with an additional company (that were missing calls principal transgression), it's been so excellent to be able to depend on timely, specialist telephone call answering. Integrity is 100%. I have been making use of OfficeHQ for over 2 years.

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My clinical technique has actually grown extremely quickly and just recently they have had the ability to tip in and conserve the day when various other team were ill with Covid. For the degree of solution they supply, they can never ever be the most affordable around. Their customer solution is outstanding and they clearly satisfaction themselves on this.

Running a dynamic regulation method, there are a lot of relocating components I need to bother with. Many thanks to the undeviating professionalism and trust of OfficeHQ, reception solutions isn't one of them. Over the 10 years I have actually been with OfficeHQ they have actually supplied only the very best service I might expect.

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The solution was very easy to establish up and sets you back a fraction of what it would to work with an assistant. We have actually been with OfficeHQ for a variety of years now and couldn't be happier with the solution we receive - best virtual receptionist australia. Function is managed pleasantly and expertly and we understand our customers are in great hands

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My consumers and prospective consumers have just ever commented positively on the answer; I do not assume any individual has actually realised it's not my very own reception. They are likewise efficient stopping telemarketers. For the core purpose of responding to telephone calls skillfully, providing a great first impact and properly taking messages, 5 stars.

Phone is never left ringing or going in a queue. Is always responded to by team. We have been using OfficeHQ for over 8 years currently. The amount of time and money we have actually saved has been fantastic. Every time I believe of exactly how much it would cost to hire a receptionist complete time, I understand specifically how far ahead I am.

This suggests only pertinent telephone calls get across me, so I do not obtain disturbed when I'm best in the center of something! We have actually discovered using OfficeHQ's remote assistant service very valuable to our company. It has liberated our team to respond to clients on our terms, minimising diversions during the working day and enabling reliable and concise communications.

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I was fretted concerning not being in control of our own calls, but I have been confirmed incorrect and the solution has exceeded my expectations. I would certainly suggest OfficeHQ to any individual thinking about digital services. Great business and very polite. They have actually made service life a lot easier to run.

Very advise (virtual answering service). We have actually utilized this solution for over 2 years I would highly recommend OfficeHQ to any individual! Especially tradies and launch. Customers like it when their calls are addressed, and OfficeHQ has answered every single one for us. OfficeHQ provides us the assurance that no phone call will be unanswered, which is very vital for a service-based company.

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I have actually been making use of OfficeHQ for 16 years. It is important that my consumers can always have their calls addressed promptly in a specialist way which produces a fantastic very first impression.

We utilize this service as a tiny service owner for when we are away or overseas. We've been making use of OfficeHQ's virtual phone answering solutions for the ideal component of a years and it's been a perfect method to guarantee brand-new customer queries are never ever missed, as well as effectively dealing with enquiries from jobseekers.

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We never miss out on a business possibility yet do not have function staffing concerns to take care of. It's an excellent option and has been extremely helpful for our service. I can't inform you exactly how fantastic it's been to collaborate with OfficeHQ. I can now actually take place getaway without stressing concerning addressing the phone.

Support always respond quickly and activity whatever is needed, which is huge for us specifically when we have new staff members and we need to upgrade our directions. The group has actually contacted us to make clear and improve our treatments to make certain the very best feasible experience for our customers. OfficeHQ were constantly specialist and simply nicest people on the other end of the line! I have no reluctance in recommending them for a function service.

We needed a service where our phone calls are constantly answered in a timely manner and OfficeHQ have actually been aiding us with these for over five years currently. Extremely happy with the solution so much. The even worse point for a customer is to call a business and there is no answer or the phone calls goes to voicemail.

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As businesses we function so hard to promote our services and we require to be there for the customer when they make a decision to reach out. Likewise we are often on the phone currently with other consumers or active with other work, so having the phone calls responded to by someone else assists us juggle points.

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This permits the personnel to prioritise their time so that when they are returning the call they can dedicate their full interest to this certain customer. We prepare to stay with OfficeHQ, are thankful for their services and would recommend. We make use of OfficeHQ for our local business, our after-hours calls get forwarded to their reception team and it has actually been only a satisfaction functioning with their reception staff.

We constantly receive an email with the message within mins of them taking the telephone call. OfficeHQ have actually answered our telephone calls for a few years, couldn't be happier with their expertise and level of service.