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What Are The Best Premium Quality Live Virtual Receptionist

Published Aug 17, 24
6 min read


OHQ's records are sufficient evidence of a charge that is payable unless they are shown to be wrong. Customer will use its practical efforts to notify OHQ of any billing disagreement within fourteen (14) days of invoice of an invoice, complying with the procedure detailed in Section 15. If Client disagreements an invoice, the billing must remain to be paid on schedule nonetheless OHQ will attribute or reimburse Consumer if it is later on fairly established by OHQ or according to the dispute resolution process laid out in Area 15 that the invoice was wrong and the Client is entitled to a credit score or reimbursement.

Such modifications might consist of, without constraint, adjustments for the Subscription Fees or Usage Fees for OHQ Paid Solutions, modifications to the usage allowances included in the Prices Plans, and discontinuation of Pricing Strategies. (a) Each such modification will work after practical development composed notice is provided to Client (for instance, by being uploaded to the OHQ Website), except that any such revision that impacts a Selected Paid Service will relate to Consumer starting at the commencement of a Paid Solution Term starting no much less than thirty (30) days from the date which OHQ supplies notification of such alteration to Consumer based on Area 16.8.

If Consumer does not end its use any type of afflicted Selected Paid Service prior to the reliable day of such alteration, Consumer will certainly be regarded to have consented to such modification relative to such Selected Paid Solution. (b) If a Pricing Strategy selected by Customer is discontinued, OHQ will supply Customer with reasonable advancement notice of no less than thirty (30) days and Consumer will certainly be provided the alternative of choosing a brand-new Pricing Strategy from then-current prices strategies provided by OHQ.

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For evasion of uncertainty, this paragraph does not relate to changes to the Price Checklist, which are addressed in Section 7 (virtual reception).1. Consumer stands for that all information offered by Customer and its customers to OHQ (consisting of, without restriction, all get in touch with info and details pertaining to Consumer's Bank card) is precise, updated and total at the time it is offered to OHQ

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Customer must whatsoever times abide by all legislations, policies, standards and codes suitable in link with its use OHQ Offerings and the Client's supply of its services and product to its customers. Client will not utilize any type of OHQ Offerings to take part in, or to encourage or assist others to take part in, any type of illegal or deceptive tasks.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such email is sent, Client will certainly incur the applicable Membership Fee for the new Paid Solution Term (the ""). The efficient date of such discontinuation will be either (i) the Asked For Discontinuation Day, or ought to Client not specify an Asked for Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Consumer ends according to this Section 10.1(b): (i). The Membership Costs that have been pre-paid will certainly be preserved and the OHQ Offerings available to Consumer up until the last day of the Final Paid Solution Term (based on reinstatement charges under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit report will certainly be maintained by OHQ for future usage by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Complying with termination of any OHQ Solution, OHQ will certainly not be responsible at all for answering calls, taking or delivering messages, or performing any kind of various other activities in connection with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ might terminate Client's Account and Customer's access to the Account.

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(e) Following termination of any kind of OHQ Solutions, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Services, OHQ may require that Consumer pay a reinstatement fee of $30 (to cover OHQ's affordable expenses in refining the reinstatement) Information accumulated by OHQ from Client and its customers may be used, disclosed and shared by OHQ based on OHQ's personal privacy plan as available on the OHQ Site ("") and as might be changed every so often.

The Controller hereby appoints the Processor with regard to processing activities undertaken throughout the provision of assistant services. OHQ and Client acknowledge and agree that the Processor is subject to the adhering to commitments: The Processor will follow the pertinent Data Protection Rules and have to: (a) just act upon the written directions of the Controller and ensure those acting under their authority do the exact same; (b) make sure that individuals refining the data are subject to an obligation of self-confidence; (c) utilize its finest endeavours to safeguard and secure all individual data from unauthorised or unlawful processing, including (but not restricted to) unintended loss, devastation or damages; (d) make sure that all handling fulfills the requirements of the GDPR and relevant Data Security Regulation; (e) make certain that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior authorization of the Controller; educate the Controller of any desired changes worrying Sub-Processors; they implement a composed contract consisting of the exact same data security responsibilities as laid out in these Terms; understand that any kind of failing for the Sub-processor to follow the Data Defense Regulation, the Processor remains fully reliant the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in offering subject access and permitting information subjects to exercise their rights under the Data Protection Laws.

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The Controller will execute adequate and ideal onboarding and due persistance look for all Processors, with a complete evaluation of the mandatory Data Security Law needs. The Controller shall confirm that the Cpu has appropriate and recorded procedures for data breaches, information retention and data transfers in area. The Controller will get evidence from the Cpu regarding the: (a) confirmation and dependability of the employees utilized by the Cpu; (b) any certifications, accreditations and plans as referred to in the onboarding procedure; (c) technological and operational measures used in securing the Personal Information; and (d) treatments in place for enabling data based on exercise their legal rights, consisting of (yet not limited to), subject accessibility requests, erasure & rectification procedures and constraint of handling steps.