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OHQ's records suffice evidence of a charge that is payable unless they are shown to be incorrect. Client will utilize its sensible endeavours to inform OHQ of any kind of invoice dispute within fourteen (14) days of receipt of a billing, complying with the process described in Section 15. If Client disputes an invoice, the invoice must continue to be paid on schedule nonetheless OHQ will certainly attribute or refund Consumer if it is later reasonably figured out by OHQ or pursuant to the dispute resolution process detailed in Area 15 that the invoice was wrong and the Customer is entitled to a credit scores or reimbursement.

Such alterations might consist of, without constraint, adjustments to the quantities of the Membership Charges or Usage Costs for OHQ Paid Services, changes to the use allocations consisted of in the Pricing Plans, and discontinuation of Prices Strategies. (a) Each such revision will certainly take effect after affordable advance created notification is offered to Client (for instance, by being posted to the OHQ Web Site), except that any kind of such revision that affects a Selected Paid Solution will relate to Client starting at the commencement of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ gives notification of such revision to Customer according to Section 16.8.

If Customer does not terminate its usage of any kind of afflicted Selected Paid Service before the reliable date of such revision, Customer will certainly be regarded to have accepted such revision with respect to such Selected Paid Solution. (b) If a Prices Strategy chosen by Customer is ceased, OHQ will certainly provide Consumer with practical advancement notification of no less than thirty (30) days and Customer will be offered the option of choosing a brand-new Prices Strategy from then-current pricing plans used by OHQ.

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For avoidance of uncertainty, this paragraph does not apply to changes to the Catalog, which are resolved in Section 7 (business phone virtual receptionist).1. Client stands for that all information given by Consumer and its callers to OHQ (including, without limitation, all call info and details pertaining to Customer's Debt Card) is accurate, up-to-date and complete at the time it is provided to OHQ

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Consumer has to in any way times adhere to all regulations, laws, standards and codes relevant about its use OHQ Offerings and the Consumer's supply of its services and product to its callers. Customer will certainly not utilize any OHQ Offerings to involve in, or to urge or help others to participate in, any unlawful or illegal activities.

If a new Paid Solution Term starts earlier than three (3) days after such email is sent, Customer will certainly incur the applicable Subscription Charge for the brand-new Paid Service Term (the ""). The effective date of such termination will certainly be either (i) the Requested Termination Day, or should Client not specify an Asked for Discontinuation Day, (ii) the last day of the Final Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Subscription Charges that have actually been pre-paid will be retained and the OHQ Offerings readily available to Client till the last day of the Final Paid Service Term (subject to reinstatement costs under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit history will be retained by OHQ for future usage by Customer if Customer decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Solution, OHQ will certainly not be accountable by any means for answering telephone calls, taking or delivering messages, or performing any type of various other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ may terminate Customer's Account and Consumer's access to the Account.

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(e) Complying with termination of any OHQ Services, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to restore or otherwise recommence a terminated OHQ Providers, OHQ may call for that Client pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Details gathered by OHQ from Consumer and its callers might be utilized, revealed and shared by OHQ according to OHQ's personal privacy plan as readily available on the OHQ Web Site ("") and as might be modified every now and then.

The Controller hereby appoints the Cpu relative to handling activities undertaken in the training course of the stipulation of assistant solutions. OHQ and Customer recognize and agree that the Cpu goes through the following responsibilities: The Processor shall adhere to the relevant Information Security Rules and have to: (a) just act on the composed guidelines of the Controller and guarantee those acting under their authority do the same; (b) make certain that individuals refining the data go through a responsibility of self-confidence; (c) utilize its best endeavours to secure and protect all individual data from unauthorised or unlawful processing, including (but not limited to) accidental loss, damage or damage; (d) make certain that all processing fulfills the requirements of the GDPR and relevant Data Defense Laws; (e) make certain that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the previous authorization of the Controller; notify the Controller of any desired adjustments concerning Sub-Processors; they apply a composed contract consisting of the same data protection commitments as established out in these Terms; recognize that any type of failure for the Sub-processor to adhere to the Information Protection Rule, the Processor stays totally reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in supplying subject accessibility and enabling information topics to exercise their rights under the Data Protection Regulations.

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The Controller will perform appropriate and appropriate onboarding and due diligence look for all Processors, with a full analysis of the obligatory Information Defense Regulation demands. The Controller will validate that the Cpu has sufficient and recorded procedures for data breaches, data retention and information transfers in place. The Controller will get proof from the Processor as to the: (a) verification and dependability of the staff members made use of by the Processor; (b) any kind of certificates, certifications and policies as referred to in the onboarding procedure; (c) technological and functional procedures used in guarding the Personal Information; and (d) procedures in area for allowing data based on exercise their civil liberties, consisting of (however not limited to), subject access demands, erasure & correction procedures and constraint of processing actions.