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Our solutions can be customised to suit high-volume, high-complexity corporate reception requirements and we can additionally develop bespoke options. Have inquiries? Please fill in your information and we'll be in touch. Place Australia's leading online receptionist option to the test! We're ready to address your phone FREE for 7 days.

Yes. This is described as "call overflow". A whole lot of companies require their phone calls to be answered only when they are unable to take the telephone call themselves. For instance, if you step out of the office for an hour or your internal receptionist goes to lunch, is on leave or is active on an additional telephone call and you have multiple calls coming in at the one-time.

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In such instances our assistants will certainly then address the phone as if we were in your office. You're constantly in control and can relax understanding you will never ever miss an additional vital telephone call again!.

I've functioned with OfficeHQ for lots of years over several various services. After having problems previously with another carrier (who were missing calls primary transgression), it's been so good to be able to rely on prompt, professional phone call answering.

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My medical practice has actually grown extremely quick and just recently they have been able to action in and save the day when other team were unwell with Covid. For the degree of service they give, they can never be the cheapest around. Their client solution is exceptional and they clearly satisfaction themselves on this.

Running a dynamic legislation technique, there are a great deal of moving parts I have to bother with. Many thanks to the steady professionalism and trust of OfficeHQ, function services isn't one of them. Over the ten years I've been with OfficeHQ they have supplied only the very best service I might really hope for.

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The solution was incredibly very easy to establish and costs a portion of what it would certainly to employ a receptionist. We have actually been with OfficeHQ for a number of years currently and could not be better with the solution we receive - virtual lobby receptionist. Reception is taken care of politely and properly and we understand our consumers remain in good hands

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My clients and potential consumers have only ever commented favourably on the answer; I don't believe anybody has actually understood it's not my own function. They are likewise proficient at stopping telemarketers. For the core function of responding to telephone calls expertly, offering a great first perception and accurately taking messages, five stars.

Is constantly responded to by staff. We have actually been making use of OfficeHQ for over eight years currently.

This suggests only relevant telephone calls get across me, so I don't obtain disrupted when I'm ideal in the middle of something! We have located using OfficeHQ's remote receptionist service very valuable to our company. It has maximized our personnel to react to customers on our terms, minimising distractions during the working day and making it possible for effective and concise communications.

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I was stressed about not being in control of our own phone calls, but I have actually been verified incorrect and the solution has surpassed my expectations. I would certainly advise OfficeHQ to anyone considering online solutions.

Clients like it when their telephone calls are addressed, and OfficeHQ has actually addressed every single one for us. OfficeHQ offers us the assurance that no phone call will certainly be unanswered, which is extremely essential for a service-based business.

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I have been utilizing OfficeHQ for 16 years. It is vital that my customers can always have their telephone calls answered swiftly in a professional fashion which develops a terrific very first impact.

We had actually diverted our phones to them whilst overseas. We utilize this solution as a small company owner for when we are away or overseas - live receptionist. They do a remarkable job and I know my clients are in the most effective hands with this solution. We've been using OfficeHQ's digital phone answering solutions for the very best component of a years and it's been a suitable way to make certain brand-new customer queries are never ever missed, as well as effectively managing enquiries from jobseekers.

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We never ever miss out on a service chance yet do not have reception staffing problems to deal with. I can't tell you exactly how excellent it's been to function with OfficeHQ.

The group has called to clarify and improve our procedures to guarantee the finest feasible experience for our customers. OfficeHQ were constantly specialist and just nicest individuals on the various other end of the line!

We needed a remedy where our telephone call are always responded to on time and OfficeHQ have been assisting us with these for over five years now. Very pleased with the service until now. The worse point for a client is to call a service and there is no answer or the phone calls goes to voicemail.

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As organizations we function so tough to advertise our services and we need to be there for the customer when they decide to reach out. We are typically on the phone already with other customers or busy with other job, so having the phone calls responded to by a person else helps us juggle things.

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This allows the staff to prioritise their time to make sure that when they are returning the telephone call they can devote their full focus to this particular client. We plan to remain with OfficeHQ, are happy for their services and would certainly recommend. We utilize OfficeHQ for our local business, our after-hours telephone calls obtain sent to their function group and it has been only a pleasure working with their function team.

We constantly get an email with the message within mins of them taking the telephone call. OfficeHQ have addressed our calls for a few years, could not be happier with their professionalism and trust and degree of solution.